Privacy Policy
Effective Date: 3 June 2026
1. Introduction
diamondjackland.com is committed to safeguarding personal information in line with New Zealand privacy requirements, including the Privacy Act 2020 and the Privacy Amendment Act 2025. We apply Information Privacy Principle 3A (IPP3A) when collecting personal information from third parties, ensuring individuals are aware that data has been collected and can access it where applicable.
2. Information we collect
We may collect contact details, technical usage data, and information you provide through forms or communications.
3. How we collect information
Information is mainly collected directly from you. Where data is received indirectly, we apply notification requirements under IPP3A where applicable.
4. Use and disclosure
We use personal information to operate and improve the site, respond to enquiries, and comply with legal obligations. Data may be shared with trusted service providers under legal safeguards.
5. Storage and security
We apply reasonable technical and organizational safeguards against unauthorized access, misuse, or disclosure.
6. Your rights
You may request access to and correction of personal information we hold, subject to applicable law under the Privacy Act 2020.
7. Overseas disclosure
If information is processed outside New Zealand, comparable cross-border data safeguards are applied as required by the Privacy Act 2020 and Privacy Amendment Act 2025.
8. Breaches and complaints
Where required, privacy breaches are handled and reported in line with legal obligations. You may contact the Office of the Privacy Commissioner if you believe your privacy has been interfered with.
9. Updates to this policy
We may update this policy to reflect legal or operational changes, including amendments arising from the Privacy Amendment Act 2025.
10. Legal basis and purposes
We process personal information where necessary to operate the website, respond to communications, maintain security, analyse aggregated usage, and meet legal obligations. Where consent is required—for example for non-essential cookies or certain marketing activities—we seek it through clear notices and your cookie choices. You may withdraw consent where applicable without affecting the lawfulness of processing before withdrawal.
11. Retention
We retain personal information only for as long as needed for the purposes collected, unless a longer period is required by law or for dispute resolution. Contact form submissions and email correspondence are typically retained for up to twenty-four months unless a shorter period is appropriate. Server logs and security records may be kept for a limited period consistent with operational needs.
12. Automated decision-making
We do not use personal information for solely automated decisions that produce legal or similarly significant effects about individuals. Analytics may use aggregated, non-identifying metrics to understand traffic patterns.
13. Marketing communications
If you subscribe to updates or contact us, we may send informational messages about site content. You can opt out of non-essential marketing by using unsubscribe instructions or emailing info@diamondjackland.com. Service-related messages about policy changes may still be sent where permitted.
14. Third-party processors
Hosting, email delivery, analytics, and security vendors may process data on our behalf under contractual terms requiring confidentiality, appropriate safeguards, and processing only on documented instructions. A list of categories of processors is available on request.
15. Children's privacy
This website is not directed at anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us promptly so we can delete it where appropriate.
16. Changes to this policy
Material updates will be reflected on this page with a revised effective date. Where changes significantly affect how we use personal information, we will provide additional notice where practicable.
17. Contact and complaints
For privacy enquiries, access requests, or corrections, contact info@diamondjackland.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner in New Zealand: www.privacy.org.nz.